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Reflections on the Messy Complexity of Chronicity

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A Tale of Three Surgeons

Evelyn Herwitz · June 6, 2023 · 2 Comments

It’s Sunday afternoon as I write, and I am still in Philadelphia. This has not been a pleasure trip. My younger daughter needed emergency surgery last week, and, with her permission, here’s what happened (a long story):

A week ago Friday, my daughter had what was supposed to be a routine procedure at her oral surgeon’s office to extract two impacted wisdom teeth from her lower jaw. We texted in the morning beforehand, and despite a snafu with her planned ride, who had to cancel at the last minute, she was able to get to her appointment and find a substitute to take her home. “I hope that’s the only thing that goes wrong!” she texted. “Me, too!” I answered.

This was not to be. A few hours later I received a text: “Done just waiting for the anesthesia to fully wear off. My jaw is broken on the right so they need to see me on Tuesday or Wednesday but otherwise shouldn’t be too bad.”

To which I responded, “What???”

She couldn’t really tell me much more when I called her, and it was painful to talk because of the jaw fracture. So I called my own periodontist for advice, spoke to one of the nurses who knows me well from all my dental implants, and followed her suggestion to call the oral surgeon, Dr. N, in Philly, with my daughter’s permission, to find out what the hell had happened.

He took my call right away and explained that, indeed, her right jaw had fractured during the procedure and that her jaw would probably need to be wired shut for six to eight weeks. She had an appointment Tuesday with him, and he was working on getting her added to the OR schedule for Wednesday or Thursday at the nearby hospital. He attributed the issue to “soft bones.” Since she has Celiac, this is an actual possibility.

I called my daughter and broke the news, then told her I would fly down on Monday, Memorial Day, and stay with her for the week. She welcomed the idea, given the very upsetting prospect of jaw surgery and complicated nutritional issues for recuperation.

Fast forward to our Tuesday morning meeting with Dr. N. He had encouraged us to write down all our questions and we had a long list. He came into the exam room after a 45-minute wait and told her that she would need to have her jaw stabilized with a metal plate and then wired shut—possibly using elastic bands to keep her jaw closed, but maybe using actual wire to close it permanently during the recovery period. He insisted on giving us worst case scenarios for healing time. He demonstrated how she would have to learn to speak with just her lips because her jaw would not be able to move. He explained how she would be on a liquid diet the entire time.

Let us just say that it was not an upbeat conversation. Again, he said she had soft bones, but never explained beyond that why this happened, just focused on the surgery. He also informed us that he would be handing off the procedure to two of his practice members, Dr. B Sr and Dr. B Jr, who were highly experienced working on trauma jaw repair for children. Since my daughter is very petite and has a small face, this made eminent sense. And we were both just as glad that he would not be involved. He has sterling credentials and also is very experienced with facial trauma surgery, but the Drs B have even more experience.

She was scheduled for surgery the next day, but as an add-on to the OR list, so we were told to get to the hospital by 1:30 p.m. and her procedure was scheduled for 3:00 p.m or later. All this time, I should add, she was holding up remarkably well, given the situation, but in a lot of discomfort because of her jaw fracture and could not eat much.

Once she was prepped in pre-op, I was allowed to sit with her until the procedure started. We waited a long time. Finally, Dr. B Sr came to explain the surgery. And here is the difference between Dr. N and Dr. B Sr. He actually explained, in very understandable terms, with a photocopy of her jaw X-ray, what had happened and why.

My daughter has, like me, large teeth for a small jaw. Her impacted wisdom teeth were large and lodged sideways, so removing them left a big hole in her gums on either side. There’s not much left, now, above her slender jaw bone where the teeth had resided. The right extraction caused the jaw to fracture and move upwards, pinching a nerve.

But the key point here is that she would have been at risk of even more complicated fractures had she not had the extractions done, because she has what is called a ‘glass jaw.’ Some boxers have this issue: if they have impacted wisdom teeth and relatively small jawbones, when hit, their jaws fracture. My daughter was always at risk of a fracture with the wisdom teeth removal, though no one ever told her that. If she had waited any longer for the extraction, her risk would have gone up. It was basically a no-win situation. Dr B. Sr explained that this is an issue for petite people like her. (And it was not a case of soft bones, because she had a bone density scan within the past year and was fine.)

We both were very relieved after we spoke with him. Finally, it all made sense. Dr. N had not screwed up. It was not a fluke. It was just a real risk that, unfortunately, played out. And Dr. B. Sr knew what he was talking about as chief of Maxillofacial surgery at one of the children’s hospitals in Philly. His son is also an expert in the field and on staff at the same hospital.

She was finally wheeled into the OR around 5:00 p.m. Three hours later, the Drs. B came out to meet with me in the waiting area. All went as well as possible. Although the OR team had initially said they had none of the elastic bands we had hoped would be used during the procedure and she’d have to be hard-wired shut, the Drs. B had figured out an alternative, McGyvering a piece of catheter tubing to do the trick. They had to make an incision externally to put in the jaw plate, because her mouth is too small to do it from the inside, but otherwise she was in good shape with an excellent prognosis.

A while later I got to see her in recovery. True to form, even as she was still woozy, she was already in charge, instructing me whom to contact (boss, family, best friends) to give an update, and able to speak understandably, even with her jaw shut tight. As they wheeled her up to her hospital room for overnight observation, I said good night and headed back to her apartment, a half-hour drive away. I was able to find my way and even park in a tight street spot, like a true Philly resident.

Thursday, she came home from the hospital and we began to experiment with making smoothies with all kinds of ingredients, so she could finally eat. On Friday, I drove her to see Dr. B Jr. for a follow-up. Like his father, he was calm, clear, a great listener, and willing to go the extra mile to help her. He swapped out the substitute elastic for the real thing and also told her how to remove and replace the elastics, so that she can take her other medications. He expected to be able to switch her to more stretchable elastics in a few weeks, and he was hopeful that she’d be out of the elastics at four weeks. The metal hardware in her gums that hold the elastics would come out a couple of weeks after that.

As of Sunday, the swelling in her face is nearly gone, she is able to take all her meds in pill form, and she’s been enjoying my creative smoothies. Her favorite is chocolate oat “ice cream” with oat milk and protein powder for an afternoon snack. She can smile and talk without a problem, though it’s tiring after a while. We’ve taken some walks and gone to an art museum. We see Dr. B Jr. again on Monday, and then we’ll drive back to Massachusetts on Tuesday so that she can recuperate with us for a couple of weeks.

This is a long way of saying that so much of going through an experience like this depends on good communications with medical professionals. While neither of us fault Dr. N for the mishap, his personal style was far too blunt and focused on fixing things, not on my daughter as a person in a vulnerable situation who was in pain and scared. The Drs. B had a totally different approach, setting a calm tone, educating, encouraging, and giving us confidence that this would work out. And, thank God, it did.

Evelyn Herwitz blogs weekly about living fully with chronic disease, the inside of baseballs, turtles and frogs, J.S. Bach, the meaning of life and whatever else she happens to be thinking about at livingwithscleroderma.com. Please view Privacy Policy here.

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Filed Under: Body, Hearing, Mind, Sight, Touch Tagged With: managing chronic disease, resilience, stress

Up in the Air

Evelyn Herwitz · May 30, 2023 · 2 Comments

I’m traveling again on my own, sitting at Logan airport, waiting to board my flight to Philadelphia. So far, so good, but as much as I try to anticipate how to make the journey easier on my hands, there are always surprises.

One thing I did right: I knew the flight was full, and my seat is in the back. Chances of getting overhead storage for my carry-on was slim. So I volunteered to check my bag when the inevitable announcement came. Saved $30 and spared my hands and back. There’s an Apple Air Tag in my bag, in case it gets lost in transit.

One thing I should have realized in advance: Getting though the entrance to security requires showing your ID, which I had ready, but my driver’s license is in a wallet with a window. Nope, needs to be handed to the security staff, because they run it through a card reader. I fumbled and fumbled to remove it. Fortunately, no impatient person was in the very short line behind me. But I needed the TSA guy to take it out for me, just couldn’t do it myself. Ugh.

Something I wish I could manage better: Lifting my luggage into the TSA bins, taking out my computer, taking off shoes, et al is always the hardest part of air travel for me. (“Do you happen to be 75 or older?” asked the TSA guy politely, regarding the shoes. Apparently when you reach that magic age, you are no longer suspect for having dangerous items concealed in your footware. “No,” I asserted. He apologized for asking. Ugh.) At least security wasn’t crowded, so I didn’t feel as rushed as usual.

Another thing I did right, sort of: With a lot of time to kill, I got a bagel and cream cheese and some tea at a Starbucks in the terminal. Of course, this meant that I had to spread the cream cheese myself. It came in a foil packet with a nick at one end and directions to “tear here.” Unless you have strong fingertips, these things never work. I had packed a pair of manicure scissors for just such a challenge. But I put them in my backpack, instead of my purse. So, lots of digging around before I could pull them out and use them. Next time, I need to remember that I can put them in my purse—no issue with tiny scissors going through the TSA scan (especially since it raised no issue when my backpack passed inspection—duh).

A useful trick that I learned from my trip to Germany: To protect my thumbs, which are always bandaged because of ulcers that never heal, I wrap the bandages with a second layer using Coban. This is an elastic fabric that comes in rolls and sticks to itself. One of my medical team recommended it as a way to cushion my thumbs and protect them more. It works pretty well, and serves also as a second layer to keep my bandages from getting dirty from travel.

A necessary precaution: I’m wearing a mask in the airport and on the flight. Enough coughs and sneezes in the vicinity, and I don’t want to get sick or make others sick when I arrive.

I wish flying were simpler and enjoyable. It isn’t.

Even still, I am always amazed that a huge steel tube with wings, filled with tons of people and luggage, can rise into the air and carry us to distant places. The view of clouds and patchwork landscape and cities from above never fails to fascinate. For all the drawbacks of air travel in the 21st century, it’s still a wonder. . . .

And I made it to Philly without a hitch.

Evelyn Herwitz blogs weekly about living fully with chronic disease, the inside of baseballs, turtles and frogs, J.S. Bach, the meaning of life and whatever else she happens to be thinking about at livingwithscleroderma.com. Please view Privacy Policy here.

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Filed Under: Body, Hearing, Mind, Sight, Taste, Touch Tagged With: finger ulcers, hands, managing chronic disease, resilience, stress, travel

Turnover

Evelyn Herwitz · May 16, 2023 · 4 Comments

Last Friday I met my new infectious disease specialist, Dr. A. He’s very knowledgeable and experienced, chief of ID at one of our city’s major hospitals. I’m relieved to have found him as my partner for managing all-too-frequent infections in my digital ulcers, since my former ID specialist, Dr. W, retired about six months ago.

Dr. W and I had an understanding for decades that I would keep a supply of antibiotics on hand, and whenever I felt the tell-tale pain and saw the swelling and redness of an infection, I would start the meds and let him know how I was doing. Finding another experienced specialist who would agree to the same arrangement was not guaranteed, and when Dr. W retired, there was no hand-off to a colleague. So, with some help from my PCP and a number of phone calls, I was able to get a consult with Dr. A. We clicked right away, and I’m very grateful to have him as my new partner in managing this disease.

Transitioning to new physicians has become a theme of the past few years. There’s no guarantee of finding the right match. So far, I’ve been lucky.

First, my long-time rheumatologist here at home retired. He was the one who saw me back in 1985 when my symptoms emerged and was my anchor for many years. He arranged upon his retirement for me to be seen by the rheumatology department chief for our health care provider. Then came my long-time rheumatologist at Boston Medical, a gem, who also arranged for a transition to his successor before he retired. While my relationships with my new rheumatologists are still a work in progress, they are both top notch and personable, which is an essential combination. And the major advantage of the switch has been a fresh review of my medical history and some necessary diagnostics.

Next to retire was our primary care physician, who had been my doc for all the years I’ve lived here, and was Al’s, too, since we’ve been married. This time, there was no transition plan in place. In fact it was downright chaotic for a few months, until we were able to get an NP through our provider’s excellent geriatric care department. She is wonderful, and best of all, the whole practice is based on house calls. Such a pleasure to see her, together, at home, several times a year.

Recently I also had to find a new ENT plastic surgeon, because the calcium deposits that lodge on the bridge of my nose have grown back to the point of needing removal. Last time I had this procedure was five years ago, but I’ve waited until the pandemic passed to take care of it. My prior specialist moved on from Boston Medical at some point during the pandemic, and so I met my new specialist a few weeks ago. He is also head of the department, so I’m good hands with him and his team, especially since the procedure looks to be a bit more complicated this time around. He almost tried to talk me out of it, given how the skin on my nose is not that flexible, but we reached a meeting of the minds and a solution involving a skin graft. So that’s next month.

This kind of turnover is inevitable when you’ve had a chronic disease as long as I have, for more than four decades. Many of my docs were close to my age or just a few years older when we originally met. We’re all getting older. Many of my new specialists are younger than I am, though not all.

But the pandemic has definitely made transitioning from one physician to the next more difficult. Many physicians have burned out from the stress and strain on our medical system. Others seek better pay and a more manageable work-life balance than they can find here in the Northeast, where I’m told that medical salaries lag behind other regions in the country. In the Boston area, GI specialists, in particular, are apparently in short supply.

Right now, I think I’ve rebuilt my team so all bases are covered. It will take more time to build the trusting relationships I had with their predecessors. Here’s hoping they don’t move on for at least the next five years.

Evelyn Herwitz blogs weekly about living fully with chronic disease, the inside of baseballs, turtles and frogs, J.S. Bach, the meaning of life and whatever else she happens to be thinking about at livingwithscleroderma.com. Please view Privacy Policy here.

Image: Gratisography

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Filed Under: Body, Hearing, Mind, Sight, Touch Tagged With: body-mind balance, finger ulcers, managing chronic disease, physician turnover, resilience

Greening

Evelyn Herwitz · May 9, 2023 · Leave a Comment

At long last, it finally feels like spring here in Central Massachusetts. Over the weekend, the sun came out, the temperature climbed to 70°F, and all the trees that had been waiting for the signal unfurled their leaves.

We are once again surrounded by green. And so, Al and I went for a hike on Sunday. He took me to a beautiful forested park with trails around a cascading stream. I hope these photos give you the aahhh sensation I felt while hiking. Enjoy!

Evelyn Herwitz blogs weekly about living fully with chronic disease, the inside of baseballs, turtles and frogs, J.S. Bach, the meaning of life and whatever else she happens to be thinking about at livingwithscleroderma.com. Please view Privacy Policy here.

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Filed Under: Body, Hearing, Mind, Sight, Smell, Touch Tagged With: body-mind balance, exercise, managing chronic disease, mindfulness, resilience

Chopin to the Rescue

Evelyn Herwitz · May 2, 2023 · 2 Comments

Last Thursday, I drove two hours in heavy traffic to Beth Israel Deaconess Medical Center in Boston to participate in a three-hour clinical study. As I wrote back in November, not long after I had a heart catheterization stress test, one of the cardiologists asked if I’d be willing to participate in a study to find a non-invasive alternative. I agreed, because the test was very unpleasant. If I could help to spare someone else that ordeal, I was willing.

So, after ignoring my GPS, which led me to the wrong side of the hospital, I finally found the parking garage and headed inside. (If you’ve ever been to the Longwood Avenue complex of medical centers in Boston, you’ll appreciate that this was no easy feat.) A pleasant research associate greeted me and reviewed the study protocol, which I had read in advance, so I knew, approximately, what I was in for: a six-minute walking test to establish my baseline, followed by an ECG, an IV insertion, a blood draw, then being hooked up again to an ECG for a 20 minute MRI, followed by up to 10 minutes peddling a recumbent bicycle, followed by a contrast dye infusion and another 30 minutes in the MRI. Not a cakewalk, but still better than the invasive procedure.

Now, I’m no fan of MRIs, which are loud and claustrophobic, and I was trying not to get anxious, anticipating THE BIKE. Last time I did this, I lasted three minutes before I felt really awful, because my pulmonary pressures skyrocketed. I was hoping that my new medication, more exercise in recent months, and better diaphragmatic breathing would all help.

So I really appreciated it when one of the researchers kindly asked if I’d like some music while in the MRI. I requested classical. “What kind of classical?” she asked. Really? You get a choice? I went for Chopin piano etudes, a favorite, and some of the most soothing music I could think of on the spot.

The walking test was easy. They set up two cones in a hallway of the research patients’ floor, and I kept a steady pace, back and forth, for the full six minutes with no issues. Ever the A student, I was pleased to know I was among the fastest walkers in the study, so far.

Then came the MRI. Lots of equipment to attach and adjustments to make as I lay on the bed that slides into the maw of that noisy monster. And, of course, it took two sticks to get a working IV in my arm, which is always the case. The final step was a set of earplugs to lessen the bangs and beeps, plus the headphones, and adjusting the volume so I could still hear Chopin. I hung onto every note of the beautiful melody as they slid me into the MRI and the study began.

The piano etudes were interrupted every few minutes by a recorded voice that instructed me when to breathe in, breathe out, then hold until I could breathe normally again. Beeeeep-bang-bang-bang-rumble-bang-bang-beep-beeeeep-bang. Ahh, Chopin.

I was glad when they rolled me out of the MRI, until the research tech told me that we weren’t done, yet, because the research software had crashed. Help was on the way. Fortunately, rebooting the computer solved the problem—and we were able to pick up where we left off. “Three million for the research software, but we’re still on a Microsoft platform,” he quipped.

Finally the first phase of MRI scans was completed and they rolled me out again, this time for THE BIKE. No headphones for this phase. I was on my own. I peddled up to the tempo they needed to boost my heart rate and made it through the first two minutes of resistance without a problem. “You’re like a metronome!” said the research tech. “Most people slow down and speed up.” “We aim to please,” I said, focusing on my breathing.

“On a scale of 1 to 10, how difficult is this?” asked another member of the team. I had trouble answering the question as she raised the resistance to the next level. “A 4?” I answered. Honestly, it was hard to assess while I was trying to manage my breathing. After about a minute at that resistance level, I began to feel some mild chest pressure, which I reported. I was able to finish another minute of peddling, and then they ended that part of the process. A good thing, because I could sense that I was going to start tanking soon.

Headphones back on, first dose of contrast dye infused, Chopin playing in my ears, I began to relax again—until the banging started up. At one point, there was some brrp-brrp-brrping that almost drowned out the music for what seemed like an eternity. I began to feel a bit claustrophobic, but at least could feel my legs outside the machine and even, sort-of, see them. The piano notes that I could catch were my buoy.

Finally, after a second infusion of dye and more banging and clanging, I was done. I felt a little shaky when I sat up, with help, but was soon able to walk back to the changing room and get dressed. They got the data they needed, and I survived without that awful shortness-of-breath feeling. I did my bit for medical science, and, I hope, for someone else down the line who can avoid having a mask with a breathing tub clamped to their face and a heart catheter threaded down their neck while peddling THE BIKE.

On my way out of the hospital, I rewarded myself with a glazed doughnut for the drive home. And just as I got back on the Mass Pike, what should be playing on my Sirius XM station? Chopin, of course.

Evelyn Herwitz blogs weekly about living fully with chronic disease, the inside of baseballs, turtles and frogs, J.S. Bach, the meaning of life and whatever else she happens to be thinking about at livingwithscleroderma.com. Please view Privacy Policy here.

Image: Accuray

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Filed Under: Body, Hearing, Mind, Sight, Touch Tagged With: anxiety, managing chronic disease, mindfulness, pulmonary hypertension, resilience, scleroderma research

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About the Writer

When not writing about living fully with chronic health challenges, Evelyn Herwitz helps her marketing clients tell great stories about their good works. She would love to win a MacArthur grant and write fiction all day. Read More…

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I am not a doctor . . .

. . . and don’t play one on TV. While I strive for accuracy based on my 40-plus years of living with scleroderma, none of what I write should be taken as medical advice for your specific condition.

Scleroderma manifests uniquely in each individual. Please seek expert medical care. You’ll find websites with links to medical professionals in Resources.

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